Order Online or Free Call 0800 465 346

Golf Warehouse Privacy Policy

Updated 16th February 2011

Golf Warehouse has put together the following privacy statement to display Golf Warehouses commitment to provide privacy. This document will display the policies Golf Warehouse has put in place to protect customers during information gathering practices on the following websites "www.golfwarehouse.co.nz", "www.gw.co.nz", "www.thegolfwarehouse.co.nz", "www.tgw.co.nz" and "www.golf-warehouse.co.nz".

Use of your information
Golf Warehouse does not. and will NEVER sell or rent your personal information to third parties.
We will only release account and other personal information if we believe release is appropriate to comply with law; facilitate court proceedings; enforce or apply our terms and conditions; or protect the rights, property, or safety of Golf Warehouse Limited, our users, or others.
Email
It is the policy of Golf Warehouse to send our members emails throughout the purchasing process and other Newsletter emails they elect to receive. Further, it is our policy to immediately remove any member from any mailing list upon the member's request. In addition, Golf Warehouse will send out promotional material to its Newsletters subscribers promoting material related to Golf Warehouse.
 
We do use email as a means of receiving feedback from our members, and we encourage you to email us with your questions or comments.
Emailing Tools
Golf Warehouse provides tools on its website to tell a friend about products, and send out wish lists. These tools must not be misused in any way to send spam or other content which would violate our privacy policy or Terms and Conditions.
We do not permanently store, sell, or rent these email messages or the email addresses.
Membership Registration
Our site's registration form requires you to provide us contact information and may also require demographic information. Your contact information may be used to contact you when necessary.
Updating Your Personal Information
Golf Warehouse provides you with ways in which you can alter your personal data, including changing your email address, password, phone number, etc.
Delivery Address Details
Golf Warehouse enables you to save one delivery address which we will store against your profile. When you purchase an item you have the option of entering a new/or multiple delivery addresses.
Control of Your Password
You are responsible for all actions taken with your user name, email address and password. Therefore we do not recommend that you disclose your Golf Warehouse password to any third parties. If you choose to share your user name, email address and password or your information with third parties, you are responsible for all actions taken with this information and therefore you should review that third party's privacy policy.
Credit Card Security
We work diligently to protect the security of your personal information, including credit card information.

Your credit card details do not get processed or transmitted through or via Golf Warehouses website; all transactions are processed through a secure payment service provider. Golf Warehouse uses Direct Payment Solutions (DPS) to provide this service. DPS hosts and manages the payment page. All transaction sessions are stored and processed in encrypted strings.
Your credit card details are not held by Golf Warehouse and cannot be accessed by Golf Warehouse staff. However they may be held by Direct Payment Solutions (DPS) (review their Privacy Policy).
Golf Warehouse Vouchers
Golf Warehouse provides the facilities to present and redeem vouchers through the checkout system. Any voucher is to be used at the discretion of Golf Warehouse. Golf Warehouse also holds the right to terminate any Voucher which they believe is being misused.
Cookies
Cookies are small pieces of information that are stored in a browser-related file on your computer's hard drive when you use our Web site. We use cookies to improve the user experience. Cookies are widely used on most major Web sites.

Golf Warehouse mostly uses "session" cookies, which are removed from your computer 20min after you leave Golf Warehouse. A second cookie is placed on your computer (if you choose) for Golf Warehouse to remember you, this cookie is intended to remain forever. These are used so our website can remember that you have logged in already and prevent you doing so more frequently.
As you browse golfwarehouse.co.nz, advertising cookies will be placed on your computer so that we can understand what you are interested in.  Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with golfwarehouse.co.nz. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number.  You can visit this page to opt out of AdRoll and their partners’ targeted advertising.
Other Information we Collect
We collect and use additional information to carry out internal research on our users' demographics, interests, and behaviour to better understand and serve you and our community. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address.

If you send us personal correspondence, such as emails, live chats or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.

Membership Removal
If you wish to have your registration removed from our directory for any reason, simply send us an email requesting to be removed.
Updates to Our Information Practices
From time to time, we make changes to our information practices or alter the functionality of our Web site. We always update this statement accordingly, so we encourage you to periodically review this page for the latest information on privacy practices at Golf Warehouse.
Business Transitions
In the event that The Golf Warehouse Ltd goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.  Users will be notified via a prominent notice on our Web site for 30 days prior to a change of ownership or control of their personal information. If as a result of the business transition, the users’ personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.

If you have any questions about our privacy policies or any other matter, please contact us.